Frequently Asked Questions
Don't Be Afraid to Ask — We're Here to Help!
What is the presentation format of the training?
The CNHS™, RCC™, and RRS™ courses are presented in a convenient online self-study format that has been enjoyed by many thousands of students. Combining audio, video and thousands of graphics and photos, these courses take your training experience far beyond what can be done in the typical classroom setting. As you work through the training modules, you are taking notes in the companion training worksheets that you download prior to beginning each course.
How long do I have access to the training?
While we encourage you to complete your training as soon as possible, you have lifetime access to each course. After completion, you'll find having the ability to return to the course materials, step-by-step action plans and construction details will be tremendously beneficial.
Do you charge annual renewal fees?
There are no annual renewal fees to maintain your designations . Once you've completed your training and passed the online tests successfully, you are given access to logos, sample press releases and use of the designations in all of your marketing.
What is your refund policy?
Your enrollment is Risk Free with our 90-Day 100% Satisfaction Guarantee! You have a full 90 days to enjoy the course materials, and if for any reason, you are not thrilled with the information and strategies provided, and do not feel this will contribute to your real estate success, we will refund the full amount of your registration.
Will the training work in all popular web browsers?
Yes. Our courses are authored to automatically adapt to your device and operating system. You'll find our interface is compatible with most computers, tablets and smart phones.
How long does the training take?
Although everyone works through at their own pace and convenience, the CNHS™ course includes approximately 12 hours of content, RCC™ includes approximately 8 hours, and RRS™ approximately 7 hours.
How do I earn my designations?
Once finished with the training, you complete the open-book, online tests. The correct test answers will be found in the notes you have taken in your training worksheets. A test score of 80% or better is required for each designation.
How do I access the training?
At registration, you choose your username and password. When ready to move forward, visit SellNewHomes.com, navigate to the top rmenu, and login using your username and password, In the dropdown menu, select "Dashboard" and choose your courses there.Here you'll download your worksheets and access each of the course modules. Please don't hesitate to call us if you need any assistance.
What if I have additional questions following the training?
Most graduates are surprised to find how effectively the courses provide the information, resources, and strategies you need to support your business. Your long-term success is important to us, so if you have questions following your completion of the training, please don't hesitate to contact us. We'll do our best to help you!
How do I access CNHS and RRS Marketing Tools™?
If you have purchased either of the Marketing Tools, login and select the Dashboard in the dropdown below your name at the top right of the screen. Click on the appropriate logo to access your Marketing Tools. For more information, please visit CNHS™ Marketing Tools or RRS™ Marketing Tools.
